Every student, faculty and staff member at CSU is assigned an email address. This email is accessible anywhere through web and/or various software. CSU uses this email address to send you important announcements such as emergency closings and event announcements.

Students - you are responsible for ensuring that you get your CSU email. Registrars, Admissions, and other departments use your CSU email address to send you information. Many professors will only send email to CSU email addresses. Professors are able to download class rosters that include email addresses, providing them with a much easier method for contacting students. eMail is made available to students who have applied for and are accepted into the University through to a full year after graduating from CSU. You may use the same account information to access email as is used for all other network services. This service is available to you by logging on at https://webmail.csuohio.edu. Should you want to continue to receive mailings from CSU, or other mailings sent to your CSU eMail address, after the account has been deactivated, set the forwarding to a personal eMail address before the expiration date of one year after graduation.

Faculty & staff - Your email account is created when you join CSU. This remains in effect as long as you are associated with the University.

Address Format

If you do not know your email address you can find it in CampusNet or contact the Call Center at 216-687-5050.

When you sign into your email, please use your CSU ID number and your CampusNet password.

The basic email format is:
firstinitial.lastname@csuohio.edu
ex.: Jimmie Hendrix's email address would probably be:
j.hendrix@csuohio.edu
When would it NOT be this? If someone else with the same first initial and last name already has a CSU email address, yours may be different. (Email addresses are NOT reused when people leave the university.)

Email Password = CampusNet password

If you do not know your CampusNet password you can contact the Call Center at 216-687-5050.
The password you use to access CampusNet is also your email password!

When you sign into your email, please use your CSU ID number and your CampusNet password.

Changing your password

You can change your CampusNet password in CampusNet.

Email Options

You can access your email through supported products such as Campus Webmail, Campus Deskmail, Outlook and MacMail. Faculty and staff may, optionally, decide to use Campus Deskmail in their office. Deskmail works with Campus Webmail, providing the same access to email and calendar, but with a different look-and-feel.

Who is eligible for Campus Webmail?

1. All students
2. Faculty & Staff
3. Those associated with the University, such as student organizations (please contact the Call Center to request an email address, clearly stating your affiliation with CSU).

Who is eligible for Campus Deskmail?

Faculty and staff members who feel the Campus Webmail system does not have the look-and feel they need for business purposes.
Your email account is accessible through Campus Webmail, Outlook Express, Outlook, and other clients. For all EXCEPT Campus Webmail, you will need to setup the client before you use it.

General Set-up Information

To setup the software you will need to enter the following information:

Type of email: IMAP
Outgoing server: smtp-server.csuohio.edu (Unless using non-CSU Internet provider- more info)
Incoming server: This setting depends on your role in the University. Please see CampusNet for your setting.
Login name: your 7-digit CSU ID number
Password: your CampusNet password

Detailed setup instructions:

Outlook is in the Microsoft Office product, available at a significant discount to students, staff and faculty (See more about Microsoft software discounts) - detailed setup instructions
Campus Webmail can be accessed from: webmail.csuohio.edu - no setup is needed for this. Supported browsers: Internet Explorer 6 & 7 - Windows platform only; Firefox 2.0 or higher - all supported platforms.

Forwarding CSU email

If you would like to forward your CSU email, please go to CampusNet and enter your 3rd party email address. STUDENTS: You are responsible for accessing the email sent to your CSU email account. If you are NOT going to access it through Campus Webmail, you are responsible for ensuring it is forwarded to a current email address.

To forward your email, you can contact the Call Center at 216-687-5050 or go to CampusNet: https://campusnet.csuohio.edu/index.jsp (or from the CSU homepage, click on CampusNet). If you do not know your CampusNet id and password, please contact the Call Center at 687-5050.


Help

For help with your email, contact the Call Center at 687-5050.