Cleveland State University

Information Services & Technology

Cellular and Smart Phone Services

Cell Phone Services

Basic cell phone (telephone service and text messaging services) offered as of October 2010:

Equipment Cost
Nokia 6350
$0.00


Note: Equipment may change. Pricing and equipment is as of October 2010.

Link for a detailed description for the Nokia 6350: http://www.wireless.att.com/businesscenter/nokia6350

Voice Plans:
Monthly Charge Monthly charge with Discount Included Minutes Mobile Minutes Nights & Weekends Overage Charge
$39.99 $31.99 450Unlimited5000$0.45No roaming or long distance charges. Rollover minutes included.
$59.99 $47.99 900UnlimitedUnlimited$0.40No roaming or long distance charges. Rollover minutes included.
$69.99 $69.99 UnlimitedUnlimitedUnlimited N/ANo roaming or long distance charges. Rollover minutes included.

Unlimited Voice Plan does not include any additional discounts.

Text Messaging Plans
No plan - $.20 per message (to receive and send)
$5.00 - includes 200 text messages; additional messages $.10 each
$15.00 - includes 1500 text messages; additional messages $.05 each
$20.00 - unlimited test messages



If you have any questions, please contact Telecommunications at 687-3881.

Supported Smart Phones



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  • Currently, no Android devices are officially supported. We intend to expand support to Android devices in 2011. Some self-help documentation is currently available.



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  • Windows Mobile 6.0 and 6.5
  • Wireless push technology requires large data plans

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Ordering Services

To order cell phone services, the budgetary person for your department will need to send an email to telcom@csuohio.edu with the following information:

              Name of individual using cell phone services
              Department
              Department account number
              Are you choosing cell phone or blackberry?
              Equipment type (cell phone or which blackberry device)
              Voice plan
              Data plan – if you are using blackberry
              Are any accessories needed?

If you have any questions, please contact Telecommunications at 687-3881.

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Access Your Bill

Currently, your bill will be sent to you each month as a paper copy.

Electronic billing is being worked on. When this has been completed, the bills will be available each month in electronic format. Details to come soon.

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Helpful Hints

Billing Cycle Dates
The billing cycle is from the 10th to the 9th.

Checking Minutes
You can check you monthly voice usage from your cell phone. From the cell phone, dial *646# and press the send key. A text message will be sent to your cell phone with a breakdown of your voice minutes left until the end of the billing cycle.

Directory Assistance (411)
Calling 411 from your cell phone will result in a charge of $1.79 per call.
Here are a couple of suggestions on ways to save a little for information calls.

1.) Text message to google (46645): you can enter in the name of the place that you are looking for and the zip code. Approximately 2 text messages will return to your phone with the information requested. You will be paying $.20 per message (sent and received).

2.) Calling 1-800-FREE-411: by calling this number you are only using your minutes. When calling this number you will need to listen to advertisements.

3.) For blackberry users, look at the website 411.com. You will search for the place that you are looking for and can click on the listing and dial the number.

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engaged learning
Contact Us: 216-687-5050
Email: Call.Center@csuohio.edu
Walk-in: RT 1104
Report a problem:216-687-5050
Hear report on outages:216-687-5252


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